Privacy Policy

Your privacy is our priority, and we take every measure to protect it. Please read on to learn more about how we respect your privacy and secure your data when you interact with us.

Mango Craft Privacy Policy

Effective Date: January 3, 2026

At Mango Craft, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our products and services.

By accessing or using Mango Craft’s services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

Information that can identify you directly, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment-related details (processed securely through third-party payment providers)
  • Any information you voluntarily provide when contacting us, placing an order, or subscribing to our communications

1.2 Non-Personal Information

Automatically collected technical and usage data, such as:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited and time spent on our website
  • Referring URLs

This data helps us understand how visitors use our website and improve our services.

2. How We Use Your Information

  • Order Processing & Service Delivery: To process orders, deliver products, and provide customer support.
  • Communication: To respond to inquiries, confirm orders, provide updates, and address customer service requests.
  • Marketing & Promotions: With your consent, to send newsletters, promotions, product updates, or special offers. You may opt out at any time.
  • Website Improvement & Analytics: To monitor website performance, analyze user behavior, and improve functionality and user experience.
  • Legal & Security Purposes: To comply with legal obligations, prevent fraud, and protect our rights and users.

3. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data only in the following situations:

  • Internal Use: With Mango Craft team members who need the information to fulfill orders or provide services.
  • Third-Party Service Providers: With trusted partners who assist us with website hosting, payment processing, delivery services, analytics, or marketing—only to the extent necessary to perform their services.
  • Legal Requirements: If required by law, court order, or government request, or to protect the rights, property, or safety of Mango Craft and its users.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Mango Craft uses cookies and similar technologies to:

  • Remember user preferences
  • Analyze website traffic
  • Improve website performance and user experience

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

6. Third-Party Links

Our website may contain links to third-party websites or services. Mango Craft is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct or update inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Restrict or object to certain data processing activities

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Mango Craft does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised Effective Date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

  • Mango Craft
  • Email: support@mangocraft.com
  • Phone: (66) 965 356 152
  • Business Address: Bangkok, Thailand

Curious? Check Out the Scoop! (FAQs)

We offer corporate videos, commercials, animation, and social-first edits, advertising design, poster event, Web design, UI UX and more. If it moves on screen, we can craft it.

The cost of video production varies depending on the project's complexity, length, and specific requirements. We provide custom quotes based on your needs, so contact us for a personalized estimate.

The production timeline depends on the type and scope of the video. Simple projects may take a few days, while more complex ones may take several weeks. We'll provide you with a detailed production schedule during the planning phase.

Yes, we offer scriptwriting and storyboarding services to help you develop a compelling narrative and visual concept for your video.

Yes. Tell us your target and priorities—reach, polish, speed—and we’ll propose a package that maximizes impact within that range.

Motion Graphics VFX Filming Scriptwriting Graphics Design Color Grading Animation Storyboarding Editing Directing Production Motion Graphics VFX Filming Scriptwriting Graphics Design Color Grading Animation Storyboarding Editing Directing Production
Not limited to video,
we're your creative comrades.

Got questions, project ideas, or just want to say hi? We’re all ears!

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